How Navigate Your Journey
Three simple steps to move from "empty property" to a fully supported, happy household.
Get Orbit free acount only for today, and get your money with refferal code
Discover the powerful features of Orbit that redefine CRM management.
The old system forces you to spend thousands finding one participant at a time. We bring pre-matched, compatible households directly to your door and fill vacancies, with less friction.
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Brings all customer information into one centralized location, enabling teams to access complete, up-to-date profiles form effortlessly. Gone are in days of fragmented.
Optimizing your team with progress tracking tools is essential for the maintaining productivity and ensuring project success. Tools like Mintly provide visual indicators, such as progress bars
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Managing your workday for maximum efficiency requires for intentional form planning and prioritization of tasks.
Whether you provide the support, the property, or both (we don't recommend this), we help you navigate straight to the participants actively searching for your exact setup.
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You have the staff and the house, but need the right mix of people. Connect with participants whose funding, location preferences, and support needs align perfectly with your services and current housemates.
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ILO is all about custom, flexible setups. Find participants looking for unique living arrangements and match them effortlessly with suitable host arrangements or co-residents.

Got a newly built, highly accessible home sitting empty? Or maybe you have secured a rental but need more than 1 participant. Find pre-matched participant groups are looking for a SIL provider and a home.
Sending cold emails to the addresses you scraped off the NDIS website is not a strategy to fill vacancies. We built a system that respects the time and energy of all stakeholders!
Get Started as a ProviderStop wasting budget on generic ads that don't convert. Our platform connects you directly with NDIS participants who are actively looking for a provider right now.
Three simple steps to move from "empty property" to a fully supported, happy household.



We transformed the way we manage our customer relationships.

"Orbit has been a game-changer for our business. Its user friendly interface and powerful CRM tools have streamlined our customer management process like never before. From tracking leads to managing client interactions, Orbit form in provides everything we need in one place.
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"Managing our customer relationships used to be a form challenge, but Orbit changed everything. With its intuitive interface and powerful automation features, we've seen a 40% increase in customer retention. It’s like having a dedicated team working 24/7 for us!"
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Orbit has been a game-changer for us! The automated lead tracking and customer insights have saved us countless in hours each week. It’s like having a full-time assistant who never takes a day off. Since integrating Orbit into our form workflow, we've experienced a 50%.
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Orbit has been a game-changer for us! The automated lead tracking and customer insights have saved us countless in hours each week. It’s like having a full-time assistant who never takes a day off. Since integrating Orbit into our form workflow, we've experienced a 50%.
/ Charged monthly
GST not included
Benefits:
Complete access to the portal
Match with participant groups
Fill current vacancies
Inclusion:
Smaller provider equitable entry to the platform
Opt-out at any point
Requirement:
Less than 600k turnover
Completed Provider Questionnaire
/Charged monthly
GST not included
Benefits:
Complete access to the portal
Match with participant groups
Fill current vacancies
Inclusion:
Better cashflow paying monthly
Opt-out at any point
Requirement:
Completed Provider Questionnaire
/ Charged Annually
GST not included
Benefits:
Complete access to the portal
Match with participant groups
Fill current vacancies
Inclusion:
Save 16% on subscription fees
Requirement:
Completed Provider Questionnaire
Perfect for small businesses starting with Marco polo and feel the difference
/mo
GST not included
Benefits:
Reduce mismatched placements
Increase long-term tenancies
Show Participants you support choice
Inclusion:
14-Day Trial
Pre-Matched Groups
Instant Participant Group Referrals
Requirement:
Full Onboarding Completed
Perfect for small businesses starting with Marco polo and feel the difference
/mo
GST not included
Benefits:
Fill vacancies people first
Faster referrals
Position yourself as Participant first
Reduce churn and costly re-advertising
Build long-term occupancy
Inclusion:
Everything in Drifter, PLUS:
Provider Vacancies Displayed Publicly
Enhanced Visibility & Discovery
14-Day Trial
Requirement:
Full Onboarding Completed
Compare between our pricing plans.
Ideal For
Startups, Small Teams
Growing Businesses
Data Dashboard
Pre-matched Groups
Provider Vacancies
Directory Listing
1 Year guarantee
ROC Writing
Consent collection
Onboarding
Staff training
Co-Branding
VIP events
Consulting Hours
Ideal For
Startups, Small Teams
Growing Businesses
Enterprises, Corporations
Users
10
20
Unlimited
Contact Management
Lead Tracking
Email Integration
Limited
Task Management
All features and support
Automation
Advanced Workflows
Reporting & Analytics
Basic
Advanced Insights
Custom Reports
Customization
Limited
Full Customization
API Access
Priority Integration
Pipeline Management
Advanced Pipelines
Role-Based Access
Customer properties
Custom fields
User access
Ideal For
Startups, Small Teams
Growing Businesses
Enterprises, Corporations
Users
10
20
Unlimited
Contact Management
Lead Tracking
Email Integration
Limited
Task Management
All features and support
Automation
Advanced Workflows
Reporting & Analytics
Basic
Advanced Insights
Custom Reports
Customization
Limited
Full Customization
API Access
Priority Integration
Pipeline Management
Advanced Pipelines
Role-Based Access
Customer properties
Custom fields
User access
Perfect for small businesses starting with Marco polo and feel the difference
/Yearly*
Yearly Discount
*GST not Included
Benefits:
Reduce mismatched placements
Increase long-term tenancies
Show Participants you support choice
Inclusion:
14-Day Trial
Pre-Matched Groups
Instant Participant Group Referrals
Requirement:
Full Onboarding Completed
Perfect for small businesses starting with Marco polo and feel the difference
/Yearly*
Yearly Discount
*GST not Included
Benefits:
Fill vacancies people first
Faster referrals
Position yourself as Participant first
Reduce churn and costly re-advertising
Build long-term occupancy
Inclusion:
Everything in Drifter, PLUS:
Provider Vacancies Displayed Publicly
Enhanced Visibility & Discovery
14-Day Trial
Requirement:
Full Onboarding Completed
“I think it’s a fantastic concept. When participants can choose their own housemates, it creates a much healthier and more stable living environment. From a support perspective, compatibility makes a huge difference in wellbeing, communication, and overall quality of care. It empowers participants instead of placing them into situations that may not suit their personality or needs."
“As a parent, the idea of my child having control over who they live with gives me real peace of mind. Compatibility in a shared home is everything. When personalities and routines align, it reduces conflict and creates a supportive environment where everyone can thrive.
“Being able to choose who I live with would make me feel more independent and respected. It’s my home, and I should have a say in who shares that space with me. Knowing I can live with people I feel comfortable with would reduce anxiety and help me feel safer and happier day to day."
“This is such an empowering idea. Too often housing decisions feel like they are made for people, not with them. Giving participants the ability to choose housemates respects their autonomy and promotes dignity, independence, and long-term stability.
Don't let a question slow you down. Get the answers you need so you can get back to finding your people.
Couldn't find the answer you are looking for? Contact Us
What is the Sign up process for Providers?
1. Sign up with your email and create password.
2. Verify your email & fill in business details
3. Pick a subscription and wait for approval
4. Add participants to your dashboard, (for vacancy filling)
5. Send them a sign up form, or do it yourself.
6. Wait for participants to reach out to you.
Is Marco Polo Portal Nationwide?
Yes, Marco Polo is available nationwide.
Participants and coordinators can create profiles and explore matches across Australia.
At the time of writing, our strongest cohorts are in Brisbane, Sydney and Melbourne, where we’re seeing the most active matching.
We’re continuing to grow nationally as more participants and providers come on board.
Does Marco Polo provide the houses or the support?
No, Marco Polo doesn’t provide housing or direct supports.
We’re an independent matching platform. We help participants find compatible housemates and connect with suitable SIL providers, but we don’t own properties or deliver support ourselves.
That independence matters. It means the focus stays on finding the right fit, not filling a vacancy or pushing a particular service provider.
How do I gain consent from the participant to disclose thier details?
There are three ways to do this:
1. You can invite the participant to complete their own profile by selecting “they will need their own messaging” during sign-up. This keeps consent direct and participant-led.
2. You can use your existing consent forms and include Marco Polo as a platform the participant agrees to disclose information on.
3. We’re currently building an in-platform consent feature, which will be launching soon, which will track consent for you to complete thier profile.
All three options allow you to stay compliant while keeping the participant at the centre of the process.
Can I add pictures of my properties?
Short answer? Nope....
Longer answer? Still nope (for now).
Marco Polo isn’t a real estate platform; it’s a people platform. We focus on who you’re living with, not what the kitchen splashback looks like. Because let’s be honest… a beautiful benchtop won’t fix a bad housemate match.
Right now, we prioritise profiles, compatibility, support needs, personalities, and shared living preferences over property marketing. The house matters, of course; but the relationship matters more.
Could property features play a bigger role in the future? Possibly. We’re always evolving. But our north star stays the same: better matches, safer homes, and participants choosing people.
How long does it take to fill a vacancy?
Under the NDIS the average vacacncy length is 365 days. Longer in states such as WA and SA.
We have had matches go through in under a week and some that have taken much longer, depending on a multitude of factors.
I wish we had a better answer for you but its a bit like
"How long is a piece of string?"